FAQs

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According to the "Network of European Consumer Centers - ECC-Net" the measures announced during the lockdown period, do not concern bookings made after the spread of COVID-19, as a pandemic, by the World Health Organization (March 11 2020), as the effects of the pandemic on travel could no longer be considered unpredictable or unexpected. For reservations after this date, the policies of each accommodation apply.(https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net/faq-cancellations-individually-booked-accommodations-car-rental-and-events-due-covid-19_en)

For Ninemia Hotel Cancellation fee 100% of the total reservation for non-appearance on the day of arrival

Cancellation fees are charged

For cancellation  3-0  days before arrival, 100% of the total cost of the reservation
For cancellation 21-4 days before arrival, the amount of the deposit,
For cancellation 60-22 days before arrival, Transfer of the amount of deposit for 3 months based on availability. (Repeated transfers are not accepted).
For cancellations over 60 days before arrival, there is no charge.

IN CASE OF DEPARTURE before the specified date, 50% of the cost of the days when the accommodation was not used was paid.
According to the Decision 503007/1976 (Government Gazette 166) "Regarding regulation  of hotelier and client relations"

The offers are not transferable. Deposit payments are not offset between friendly families who booked together when one room is canceled.

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Unfortunately, that is not possible, the hotel area is for the exclusive use of the residents

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The hotel facilities are for the exclusive use of the residents, outside guests can only visit the "Newton Park" during its operating hours

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Yes, the hotel is equipped with baby cots which can be added to the room without an extra fee.

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Yes, the hotel is equipped with plenty of baby-feeding stools.

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Yes, we can provide a side rail to any of the beds if wanted.

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Pets are not accepted following repeated requests from several guests.

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Karpenissi is often mentioned as Switzerland of Greece, and we have a similar weather. We are on 720 meters high and the climate here is continental. Normal daytime temperatures and cooler in the evening. All the seasons we have dew in the evenings, so get the necessary warm clothes and rain boots for kids for morning moisture on the lawn.

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The hotel does not have a swimming pool, but it does have countless activities to keep you busy.

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Our hotel cooperates with organized offices providing alternative activities, such as canyon crossing.

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Ninemia hotel is operating throughout the year.

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Karpenissi is a wonderful place to visit all year round. Temperatures are milder during spring and autumn, but also the winter the landscapes are splendid, especially when the snow is cover them. In summer, dew is what characterizes the area and the lush landscape with its crystal clear waters.

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we can arrange your transfer, with our associates. Please contact info@ninemia.gr for more information.

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Yes, our hotel provides free wireless internet access in the rooms and to all common areas.

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Yes, we have specialized in the hosting families with children

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Through our front desk we suggest and arrange for you, a variety of activities.

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MasterCard, Visa

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Breakfast is served between 08.30am -10.30am

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No, the hotel does not have room service

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Check out is at 11:00 hrs, check in is at 14:00 hrs.

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The hotel in general is a non smoking property. Outside venues are equipped for smoking. Rooms are available for smoking and non smoking guests.

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Your reservation fee will be charged directly on your credit card. There are no possibilities for changes or cancellations.

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No , we only  serve something snack like omelet, crepe, or pizza in the evening

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There are 6 lodgings of different capacity each.