Faq

Q?

What is the cancellation policy of the hotel?

A.

Cancellation fee 100% of the total reservation for non-appearance on the day of arrival
Charged 100% of the deposit for cancellation 13 days before arrival
Transfer of the deposit for 6 months, for cancellation 14-23 days before arrival
Cancellation 0% of the total booking for cancellation more than 23 days prior to arrival
IN CASE OF DEPARTURE before the specified date, 50% of the cost of the days when the accommodation was not used was paid.
According to the Decision 503007/1976 (Government Gazette 166) "Regarding regulation  of hotelier and client relations"

The offers are not transferable. Deposit payments are not offset between friendly families who booked together when one room is canceled.

Q?

During our stay, can our friends visit us for a cup of coffee?

A.

Unfortunately, that is not possible, the hotel area is for the exclusive use of the residents

Q?

May an outside visitor use the hotel facilities for a fee?

A.

The hotel facilities are for the exclusive use of the residents, outside guests can only visit the "Newton Park" during its operating hours

Q?

Does the hotel have baby beds?

A.

Yes, the hotel is equipped with baby cots which can be added to the room without an extra fee.

Q?

Does the hotel have baby-feeding stools?

A.

Yes, the hotel is equipped with plenty of baby-feeding stools.

Q?

Is there a possibility for a side railing in a child’s bed?

A.

Yes, we can provide a side rail to any of the beds if wanted.

Q?

Does the hotel accept pets?

A.

Pets are accepted only if there has been prior communication with the hotel and there is a daily charge

Q?

How’s the weather in Karpenissi?

A.

Karpenissi is often mentioned as Switzerland of Greece, and we have a similar weather. We are on 720 meters high and the climate here is continental. Normal daytime temperatures and cooler in the evening. All the seasons we have dew in the evenings, so get the necessary warm clothes and rain boots for kids for morning moisture on the lawn.

Q?

Does the hotel have a swimming pool?

A.

The hotel does not have a swimming pool, but it does have countless activities to keep you busy.

Q?

Do you provide an experienced guide-escort for the crossing of canyons?

A.

Our hotel cooperates with organized offices providing alternative activities, such as canyon crossing.

Q?

During which months the hotel operates?

A.

Ninemia hotel is operating throughout the year.

Q?

What are the best seasons to travel to visit Karpenissi?

A.

Karpenissi is a wonderful place to visit all year round. Temperatures are milder during spring and autumn, but also the winter the landscapes are splendid, especially when the snow is cover them. In summer, dew is what characterizes the area and the lush landscape with its crystal clear waters.

Q?

Does the hotel provide a port/airport transfer service?

A.

we can arrange your transfer, with our associates. Please contact info@ninemia.gr for more information.

Q?

Does the Hotel offer free Wi-Fi?

A.

Yes, our hotel provides free wireless internet access in the rooms and to all common areas.

Q?

Do you accommodate young children?

A.

Yes, we have specialized in the hosting families with children

Q?

Do you organize outside excursions & activities?

A.

Through our front desk we suggest and arrange for you, a variety of activities.

Q?

What credit cards do we accept?

A.

MasterCard, Visa

Q?

What time is the breakfast hour?

A.

Breakfast is served between 08.30am -10.30am

Q?

Does the hotel have room service?

A.

No, the hotel does not have room service

Q?

What is the check in and check out times at Ninemia Hotel?

A.

Check out is at 11:00 hrs, check in is at 14:00 hrs.

Q?

What is the smoking policy of the hotel?

A.

The hotel in general is a non smoking property. Outside venues are equipped for smoking. Rooms are available for smoking and non smoking guests.

Q?

What means “non refundable”?

A.

Your reservation fee will be charged directly on your credit card. There are no possibilities for changes or cancellations.

Q?

Is there a restaurant operating in the hotel?

A.

No , we only  serve something snack like omelet, crepe, or pizza in the evening

Q?

What capacity does the hotel have?

A.

There are 6 lodgings of different capacity each.